Gemba Walk 🔥

Most American operations don’t lack effort. They lack focus. The Theory of Constraints, developed by Eliyahu M. Goldratt and popularized in The Goal, teaches that every system has one primary constraint limiting throughput. If that constraint doesn’t improve, the system doesn’t improve—no matter how many other projects you complete. The problem is cultural. When output…

Lean is often associated with efficiency, waste reduction, and process improvement. But at its core, Lean is not just a system of tools — it is a philosophy grounded in respect for people. For American workplaces in particular, where independence, personal pride, and direct communication are deeply valued, this principle is essential to making Lean…

In many American workplaces, incident reporting systems are built on a quiet assumption: if something went wrong, a person must have caused it. Forms ask what the employee did, who failed to follow procedure, or which rule was broken. While accountability matters, this mindset often misses the deeper truth. Most failures are not born from…